I am an achieved professional handling a diverse range of Microsoft Dynamics projects, including implementation, customization, and improvement of Dynamics 365 CRM and ERP. We have helped a wide range of clientele from the health care, retail, manufacturing, and so forth. I thereby engaged in careful planning of scope, objectives, deliverables, timelines, and resources needed for the project. Each strategy was developed in such a way that it was in all conformity to the company's overall objectives and the unique needs of our consumers. In this quest, I have been working closely with the stakeholders, business analysts, developers, and quality assurance to ensure the business requirements are seamlessly translated into technological briefs. I was tasked to develop creative and flexible solutions by leveraging all the strong capabilities of Microsoft Dynamics.

I managed the projects with great attention to detail, ensuring that any potential risks were mitigated on time and any issues surfacing were attended to immediately. I was committed to making sure the projects were delivered on time, within budget, and upholding the highest quality standards within best industry practices. I created a collaborative and supportive environment with teams assigned to projects by applying my leadership and guidance skills. I continuously coached team members on improving their technology skills for Microsoft Dynamics.

I led at the key contact level, ensuring that communication was open and constructive feedback obtained in order that client expectations could be exceeded and met, that customer satisfaction was emphasized, and areas for development identified to contribute toward continuous improvement. I efficiently and smartly identified and exploited new business opportunities in collaboration with the sales and business development divisions. I was also instrumental in the development of persuasive proposals and involved in pre-sales activities like product demonstrations and client presentations.

• Led the delivery of Microsoft Dynamics 365 projects for enterprise clients across retail and healthcare sectors.
• Improved project delivery success rate by 20% through effective resource management and process optimization.
• Established delivery methodologies and governance models that were replicated across regional offices.

This becomes significant for on-site and offshore projects and agile teams to set up proper communication channels between the project team and the rest of the company and relevant departments. Tasks assigned are made sure to be completed within the agreed time, and milestones that are established can be achieved by showing commitment and developing team members towards the set objectives of the project by the leader of on-site and offshore project and agile teams.

Responsible for managing each phase of the project life cycle, from planning to execution—on either one large or various small projects at a time. I can contribute to many tasks in planning a project, including setting up a budget, defining the scope of the project, and creating a schedule.

Ensure appropriate staffing to meet project deadlines in a timely fashion within budget while adhering to Blue Heart contracts and policies.

Daily project operations and resources will be managed using basic Lean and Agile techniques. This will include facilitating team meetings for Daily Management, Problem Solving, Stand-up, and Retrospective. Full-cycle specific evaluations will be conducted with notations of performance, reviewing, and acting on feedback from employees.

Understand how the links between technology, operations, and business requirements are forged; be operationally strategic; and provide all stakeholders with current project status information inclusive of progress, achievements, dependencies, potential risks, and challenges.

• Managed the complete delivery of large-scale IT projects, including team coordination, risk management, and client communication.
• Delivered projects on time and within budget using Agile and Lean methodologies, enhancing client relationships and project outcomes.

In charge of overseeing Primlaks' information technology infrastructure, handling both technical and managerial duties, and ensuring smooth IT operations and NAVISION implementation.

As the manager of the NAVISION consulting team, I successfully deployed the HR, Warehouse, and S&D modules within a span of 5.5 months. Assist and actively participate in the project's planning and execution, covering various aspects including diagnostics, analysis, design, configuration, quality assurance testing, and support service. Pre-sales consulting.

Experience in industry project procedures, such as scheduling, status updates, customer commitments, and technical or process planning for clients, is essential. Additionally, the ability to manage solutions throughout their entire lifecycle, including production deployment, is necessary.

• Successfully led the ERP project implementation for the warehouse and supply chain modules using Dynamics NAV.
• Developed and executed project delivery strategies that improved operational efficiency for the client.

• I began my career as a System Analyst and subsequently received additional instructions from the client, Teradyne Inc., USA, to migrate their Lotus Domino-based application to Dynamics NAV. Microsoft provided an expedited training session on Microsoft Navision to facilitate the endeavor.
• In charge of managing a variety of functional requirements, including user training, documentation, and product mapping. Additionally, accountable for the consistent submission of a daily timesheet to the reporting supervisor.