Acertiv (“we,” “us,” “our”) is a human resource solutions company providing services such as recruitment, placement, consulting, payroll processing, compliance management, training, and related HR services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, and services.
By accessing our website, mobile apps, or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
Information We Collect
We collect various types of information to provide and improve our services, including:
A. Personal Information
- Contact Information: Name, email, phone number, address.
- Professional Information: Resume/CV, employment history, education, skills, certifications.
- Government Identifiers: PAN, Aadhaar (or equivalent), passport details (where applicable for compliance).
- Financial Information: Bank details for payroll processing.
- Biometric Data: Fingerprint or facial recognition (if used for authentication).
B. Automatically Collected Data (Website & Mobile Apps)
- Device Information: IP address, device model, operating system, browser type.
- Location Data: Precise (GPS) or approximate (network-based) location (if permissions granted).
- Usage Data: Pages visited, time spent, app interactions, crash reports.
- Cookies & Tracking Technologies: Session cookies, analytics tools (Google Analytics).
C. Mobile App Permissions & Data Access
Our mobile applications may request the following permissions to enhance functionality:
How We Use Your Information
We use collected data for:
Recruitment & Placement: Matching candidates with job opportunities.
Payroll & Compliance: Processing salaries, tax filings, statutory compliance.
Training & Development: Customizing learning programs.
App Functionality: Enabling features like document uploads, location tracking.
Security & Fraud Prevention: Detecting unauthorized access.
Analytics & Improvements: Enhancing user experience.
Marketing & Communications: Sending service updates (opt-out available).
Legal Basis for Processing (GDPR Compliance)
If you are in the European Economic Area (EEA), we process data based on:
Consent (for marketing, biometrics).
Contractual Necessity (for recruitment, payroll).
Legal Obligations (tax, labor laws).
Legitimate Interests (fraud prevention, analytics).
Data Sharing & Third Parties
We may share data with:
Employers & Clients: For recruitment and placement.
Government Authorities: For statutory compliance (e.g., PF, ESIC).
Service Providers: Cloud storage, payment processors, analytics tools.
Legal Requirements: If required by law (e.g., court orders).
We ensure third parties adhere to strict confidentiality agreements.
Data Security & Retention
Encryption: SSL/TLS for data transmission.
Access Controls: Restricted to authorized personnel.
Retention Period: Stored only as long as necessary (e.g., 7 years for payroll records).
Your Rights
Depending on jurisdiction, you may have the right to:
Access, correct, or delete your data.
Withdraw consent (e.g., for marketing).
Restrict or object to processing.
Data portability (request a copy of your data).
To exercise these rights, contact: [Privacy Officer Email/Contact Form].
International Data Transfers
Data may be transferred globally, with safeguards like Standard Contractual Clauses (SCCs) for EU/UK transfers.
Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect their data.
Updates to This Policy
We may update this policy periodically. Changes will be posted on our website with an updated “Last Revised” date.
Contact Us
For privacy-related inquiries, contact:
Email: privacy@acertiv.com
Address: Novel Tech Park, Hosapalya, Bengaluru – 560068, KA, India